Returns & Exchanges

We offer a complimentary return service within 14 days of delivery. Items must be in their original condition, unworn, with all security tags and packaging intact.

Return Process

  • 1.
    Request Return

    Log into your account and select 'Request Return' next to your order to receive a Return Authorization Number.

  • 2.
    Prepare Package

    Place the items in the original shipping box and attach the pre-paid DHL/FedEx return label provided in your order.

  • 3.
    Schedule Pickup

    Contact the courier to arrange a home collection or drop off the package at an authorized service point.

  • 4.
    Quality Check & Refund

    Once received, our team will inspect the items. Approved refunds are processed to the original payment method within 7-10 business days.